// IT infrastructure

IT infrastructure for organisations that can't afford guesswork

Managed cloud, servers, networking, identity and 24/7 monitoring, designed and supported by engineers based in York for businesses across the UK.

24/7

NOC monitoring

UK

Based engineers

£1,500+

Managed cloud /mo

1

Account engineer

// Core services

One partner for the whole infrastructure estate

From the servers your applications run on to the network your staff rely on every day, we design, build and support it as one accountable service.

01

Managed cloud

We design, build and run cloud environments on your behalf, from single-application workloads to multi-region architecture with auto-scaling.

  • Architecture design & review
  • Auto-scaling & load balancing
  • From £1,500/month, scoped to workload
02

Servers & virtualisation

Physical and virtual server estates, sized correctly and kept patched, monitored and backed up without you having to chase it.

  • Dedicated & virtualised hosts
  • Hypervisor management
  • Capacity planning & refresh cycles
03

Networking

Reliable, secure networks across single sites or multiple locations, including VPNs for remote and hybrid teams.

  • Site & multi-site network design
  • Site-to-site & remote-access VPNs
  • Firewall configuration & management
04

Microsoft 365 & identity

Tenant setup, licensing and identity management so staff sign in securely from anywhere, with the right access and nothing more.

  • Tenant setup & migration
  • Conditional access & MFA
  • License & identity management
05

Monitoring & NOC

A network operations centre watching servers, networks and applications around the clock, catching issues before your team does.

  • 24/7 infrastructure monitoring
  • Proactive alerting & triage
  • Monthly performance reporting
06

Consultancy & architecture

Straight-talking advice on your technology estate — audits, roadmaps and architecture reviews in plain English, not jargon.

  • Infrastructure audits
  • Technology roadmaps
  • Cost & performance optimisation

Not sure which services you actually need? Start with an infrastructure audit.

Book a consultation

// Certificates & encryption

SSL/TLS, handled honestly

We tell you plainly what you need, do the part that's ours to do properly, and bring in specialists for everything else.

  1. 01

    Advice you can act on

    We assess your domains, subdomains and compliance requirements, and recommend the certificate type that actually fits — not the most expensive option.

  2. 02

    Supplied, installed and renewed

    On every platform we host for you, we supply, install and configure certificates ourselves, and track renewal dates so nothing lapses unexpectedly.

  3. 03

    Specialist work via partners

    Extended-validation certificates, complex certificate chains, certificates on servers we don't host, cipher hardening and key rotation are looked into through our trusted partners.

// Support contracts

Choose the level of involvement you need

Ad hoc support

Pay-as-you-go engineer time for one-off projects, migrations or troubleshooting, billed transparently by the hour.

Monthly support contract

A fixed monthly fee covering defined response times, proactive monitoring and a set number of engineer hours, ideal for ongoing infrastructure.

Fully managed

We take end-to-end responsibility for your infrastructure, including a named account engineer and regular architecture reviews — bundled with our Managed Cloud and Dedicated Server plans.

// Process

How we take on your infrastructure

A consistent process whether you're starting from scratch, switching providers, or adding infrastructure support alongside existing hosting.

  1. 01

    Audit & discovery

    We review your current infrastructure, risks, licensing and growth plans before recommending anything.

  2. 02

    Design & proposal

    You receive a clear architecture proposal and fixed pricing, with options rather than a single take-it-or-leave-it quote.

  3. 03

    Build & migrate

    Our engineers implement the design and migrate existing systems, scheduled to minimise disruption to your team.

  4. 04

    Monitor & support

    Ongoing monitoring, patching and reporting keep the environment healthy, with regular reviews to adjust as you grow.

// Why York-based engineers

Local presence, UK-wide delivery

Being based in York doesn't limit us: our engineers travel to sites anywhere in the UK when a problem needs hands on hardware, while our UK data centres and remote monitoring keep every client covered day to day.

It also means your account engineer is reachable in your working hours by phone, not routed through an overseas call centre — a point larger organisations in particular tell us matters when infrastructure goes down.

// FAQs

Frequently asked questions

Can't see your question? Ask an engineer.

What does a managed infrastructure service actually include?

It covers the technology your business runs on beyond hosting itself: servers and virtualisation, networking, Microsoft 365 and identity, 24/7 monitoring through our NOC, and ongoing consultancy — delivered as a single accountable service rather than fragmented suppliers.

Do you work with large organisations, not just small businesses?

Yes — our infrastructure services are built for larger organisations across the UK that need dedicated hardware, compliance-ready architecture and a named engineer, not a generic helpdesk queue.

How much does managed cloud infrastructure cost?

Managed Cloud starts from £1,500/month, ex VAT, scoped to your workload after an architecture review. Dedicated Servers with managed support start at £849/month if you need dedicated hardware without full managed cloud architecture.

Can you manage our Microsoft 365 tenant and identity setup?

Yes. We handle tenant setup, licensing, conditional access policies and multi-factor authentication, so staff can work securely from any location without IT bottlenecks.

What is a NOC and why does it matter?

A Network Operations Centre is a team and toolset that watches your servers, network and applications 24/7, triaging alerts and fixing issues before they become outages — it's how we catch problems before your team notices them.

Do you advise on and manage SSL/TLS certificates?

We advise on the right certificate for your domains and compliance needs, then supply, install and renew it on every platform we host for you. Extended-validation certificates, complex certificate chains, certificates on servers we don't host, cipher hardening and key rotation are looked into through our partners.

What support contract options are there?

We offer ad hoc hourly support for one-off work, fixed monthly support contracts with defined response times, and fully managed arrangements bundled with our Dedicated Server and Managed Cloud plans.

Can you migrate us from another IT provider?

Yes. We start with an infrastructure audit, then design and run the migration with minimal disruption — including servers, networking, email and identity systems.

Are you based in York, or do you work across the UK?

We're based in York and work nationwide, with on-site visits anywhere in the UK plus remote monitoring and support backed by our UK data centres.

How does infrastructure support relate to hosting plans?

Hosting covers the servers your applications run on; infrastructure covers the wider estate — networking, identity, devices and consultancy. Many clients combine our hosting plans with an infrastructure support contract for complete coverage.

// Next step

Infrastructure that's someone's job, not an afterthought

Book a consultation and we'll tell you honestly what we'd do in your position — then back it with hosting, security and support that holds up.