Hourly
Backup frequency
365 days
Max retention
15 min
DR recovery point
Monthly
Restore tests
// Core backup
A backup that nobody has restored from is a guess. Ours are hourly, kept off-site in a separate UK data centre, immutable against ransomware, and verified by a real restore every month.
Files, databases and full server images are captured hourly across every plan, with no manual step for you to remember.
Keep enough history to recover from problems that aren't noticed immediately, with retention matched to your plan.
Backup copies are stored in a separate UK data centre and locked against modification, so ransomware can't reach them.
Because backups are immutable and isolated, an encryption attack on your live servers leaves a clean, untouched copy to restore from.
We perform and document a real restore every month, so you have evidence recovery works instead of an assumption.
For workloads that can't lose more than minutes of data, DR plans replicate to a secondary site with failover built in.
Ask us to check whether your current backups would actually restore.
Request a backup review// Beyond the server
Backup coverage extends past the server to the cloud services and plans your business depends on day to day.
Exchange Online, OneDrive, SharePoint and Teams data backed up independently of Microsoft's native retention, which is built for compliance holds, not disaster recovery.
Complete server images let us rebuild an entire environment on new hardware, not just recover individual files.
Database-consistent backups for transactional workloads, so a restore doesn't leave you with corrupted or half-written records.
We work with you to document recovery priorities, responsibilities and target timescales before an incident happens, not during one.
// Retention by plan
Every plan backs up hourly; retention window and disaster recovery point objective scale with the plan you're on.
| Plan | Backup frequency | Retention | DR recovery point |
|---|---|---|---|
| Business Hosting | Hourly | 30 days | Up to 1 hour |
| VPS Hosting | Hourly | 90 days | Up to 1 hour |
| Dedicated Servers | Hourly | 180 days | From 30 minutes |
| Managed Cloud | Hourly | 365 days | From 15 minutes |
Managed Cloud is priced from £1,500 per month and pairs the fastest recovery point objective with the longest retention. See full hosting plans and pricing.
// Recovery process
Recovery follows the same documented process every time, run by the engineers who already know your environment.
You contact our York engineers directly — day or night — and we identify exactly what needs restoring and from when.
We pick the right hourly snapshot or pre-incident point, confirming scope with you before anything is touched.
Files, databases or full server images are restored, then verified for integrity before being handed back.
You receive a short report on what happened and what, if anything, should change to reduce the risk of a repeat.
// Disaster recovery
Business continuity planning and disaster recovery go hand in hand with backup — one protects data, the other protects the business around it.
We identify which systems need the tightest recovery point objective and which can tolerate a longer window.
Critical workloads replicate continuously to a secondary UK site, ahead of a full disaster scenario.
A written business continuity plan sets out priorities, responsibilities and target timescales agreed with you.
Plans are reviewed and, where appropriate, tested — not left in a drawer until the day they're needed.
Backups are your last line of defence, not your first. They sit behind the 24/7 monitoring, WAF and intrusion detection described on our security page, and on top of the infrastructure we run from York.
// FAQs
Can't see your question? Ask an engineer.
Hourly, on every plan. Full server images, files and databases are captured automatically with no action needed from you.
Retention runs from 30 days up to 365 days depending on your plan, so you can recover from an incident noticed weeks after it happened, not just yesterday's mistake.
Yes. Backups are immutable and stored off-site in a separate UK data centre, so an attacker who compromises your live systems cannot encrypt, alter or delete the backup copies.
Yes. We run documented restore tests every month on managed plans, so recovery is proven in advance rather than discovered to be broken during a real outage.
Disaster recovery plans offer recovery points from 15 minutes, with failover to a secondary site for workloads that can't tolerate longer gaps in data.
Yes. Mailboxes, OneDrive, SharePoint and Teams data can be backed up independently of Microsoft's own retention policies, which are not a substitute for a real backup.
Both. Engineers can recover an individual file, mailbox or database table, or roll back an entire server to a specific hourly snapshot.
In a UK data centre separate from your live environment, so a single site incident — fire, power loss, hardware failure — can't take out both your production data and your backups.
We document recovery priorities, responsibilities and target timescales with you in advance, so if an incident happens everyone knows the plan rather than improvising on the day.
A snapshot sitting on the same server isn't a backup. Ours are hourly, immutable, off-site, retention-managed and restore-tested monthly by an engineer — a snapshot is none of those things on its own.
// Next step
Talk to our York-based engineers about hourly backups, retention and disaster recovery built around your plan — from Business Hosting through to Managed Cloud.