Shared, VPS, dedicated and managed cloud hosting, run from UK data centres and backed by contractual uptime SLAs. Built in York for businesses that can't afford downtime.
All prices in GBP, excluding VAT. Extra outbound transfer £0.01/GB. Every plan is backed by a contractual uptime SLA and 24/7 UK-based engineer support.
// What's included
Every plan starts from a serious baseline
We don't gate basic security and resilience behind higher tiers — it's standard across the range, scaling in depth as you move up.
01
UK data centres, every plan
All hosting runs from UK data centres, giving fast load times for UK and European visitors and straightforward GDPR and data-residency compliance.
Low-latency UK network routes
Redundant power & connectivity
Data stays in the UK
02
Security built in, not bolted on
Every plan includes a web application firewall, malware scanning and 24/7 monitoring as standard — not an optional extra.
24/7 monitoring & alerting
WAF and malware scanning
Patch management on managed plans
03
Backups and restore testing
Hourly backups are standard across every plan, with retention and off-site replication increasing as you move up the range.
Hourly backups
Off-site copies on VPS and above
See full detail on our backups page
04
Certificates, handled properly
We advise on the right certificate for your domains, then supply, install and renew it ourselves on every platform we host for you.
Wildcard & multi-domain certs
Expiry tracking & auto-renewal
Specialist chains via partners
05
Contractual uptime SLAs
Every tier carries a written uptime commitment, from 99.9% on Business Hosting up to 99.99% on Dedicated Servers.
99.9%–99.99% uptime SLA
Service credits on breach
Transparent status reporting
06
UK-based engineer support
No ticket queues to nowhere. Every plan is backed by engineers who pick up the phone and know your environment.
24/7 critical support
Named engineer on higher tiers
Phone, email & ticket access
Want the full detail on monitoring, backups and disaster recovery?
All hardware runs in UK data centres on NVMe storage with redundant networking. Managed Cloud resources are scoped to the workload during architecture design rather than fixed in advance.
// Support tiers
Support that matches how critical your platform is
Standard
Included on Business Hosting: 24/7 monitoring for critical incidents, business-hours support for general requests, and a documented response time on every ticket.
Priority
Included from VPS Hosting upward: faster response targets, direct access to a senior engineer and proactive patch scheduling.
Managed
Included on Dedicated Servers and Managed Cloud: a named account engineer, monthly service reviews and involvement in change planning, not just fault-fixing.
// Onboarding
How we move you over, without downtime
Whether you're coming from another host or going live for the first time, our process is designed to remove risk from the switch.
01
Discovery call
We discuss your current setup, traffic patterns, compliance needs and timeline before recommending a plan.
02
Migration plan
Our engineers map every site, database, mailbox and DNS record, then schedule the move for a low-traffic window.
03
Zero-downtime cutover
We migrate and test in parallel to your live environment, only switching DNS once everything is verified.
04
Post-launch review
We monitor closely for the first week, then hand you a clear summary of your new environment, backups and SLA.
// Add-ons
Simple, transparent add-on pricing
Extra transfer
Additional outbound data transfer beyond your plan allowance is billed at £0.01/GB, ex VAT.
Extended backup retention
Retention beyond your plan's default window is quoted against your storage footprint — ask your account engineer.
Additional certificates
Extra domains and wildcard certificates beyond your plan default are supplied and installed on request.
// Compare plans
How the tiers stack up
Feature
Business
VPS
Dedicated
Managed Cloud
Uptime SLA
99.9%
99.95%
99.99%
Custom
Root/admin access
—
Full
Full
Full
Resource sharing
Shared pool
Guaranteed
Dedicated hardware
Dedicated cloud
SSL management
Supplied & installed
Advised, supplied & installed
Fully managed
TLS strategy included
Support tier
Standard
Priority
Managed
Named account engineer
Need infrastructure beyond hosting — networking, Microsoft 365 or managed cloud architecture?
Which hosting plan is right for a large organisation?
Most mid-sized and enterprise teams start on VPS Hosting (£349/month) for guaranteed resources, moving to Dedicated Servers (£849/month) once traffic or compliance needs demand dedicated hardware. Managed Cloud (from £1,500/month) suits organisations that need auto-scaling or multi-application architecture designed around them.
Where are your UK data centres?
We host from UK data centres with redundant power, connectivity and physical security, keeping your data in-country for GDPR and data-residency purposes while giving UK and European visitors fast load times.
What's included in every plan?
Every plan, from Business Hosting upward, includes 24/7 security monitoring, a web application firewall, malware scanning, hourly backups and a contractual uptime SLA. Nothing is held back as a paid add-on at the base tier.
Do you supply and manage SSL certificates?
Yes, on every platform we host for you. We advise on the right certificate for your domains, then supply, install, configure and renew it, tracking every expiry so nothing lapses. Extended-validation certificates, complex certificate chains, or certificates on servers we don't host are looked into through our partners.
Can you migrate our existing website or application?
Yes. Our engineers plan and run the whole migration — DNS, databases, mailboxes and applications — aiming for zero downtime, and it's included as part of onboarding.
What happens if we exceed our monthly transfer allowance?
Extra outbound transfer is billed simply at £0.01 per GB, with no hidden surcharges. We'll flag it in advance if usage trends suggest you're approaching your plan's allowance.
Is there a minimum contract term?
Business and VPS Hosting are rolling monthly agreements. Dedicated Servers and Managed Cloud are typically arranged as 12-month support contracts, with pricing benefits for longer terms.
How does support work if something goes wrong?
We monitor every environment 24/7 and often resolve issues before you notice them. If you need to reach us, you speak to a UK-based engineer who can see your environment — not a generic call centre.
Can hosting be combined with wider IT infrastructure support?
Yes — many of our hosting clients also use us for networking, Microsoft 365 and ongoing infrastructure support. See our full infrastructure services for the wider picture.
Do you offer backups and disaster recovery beyond hosting?
Hourly backups are included on every plan, and Dedicated Servers and Managed Cloud add off-site immutable copies and disaster recovery targets. Full detail is on our backups and security page.
// Next step
Hosted in York, built for the UK
Tell us what you're running today and we'll recommend the right plan — no pressure, just a clear answer from an engineer.